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P.O. Box 41311
Houston, TX 77241

Senior Consultants

Although we're proud of our products, services and technology, nothing matches the pride we have in our staff. We learned long ago that we're in the business of building relationships. For that reason, we put a premium on hiring only the most qualified individuals to serve on our team. Every person on our staff is committed to providing a first-rate customer experience and producing the highest-quality products.

  • Jenn Elliott-Shealy

    a human resources professional with over 20 years of professional experience. She prides herself on her ability to partner with employees and managers with a specialty in employee relations. Additionally, she is a generalist covering benefits, policy design, legal compliance, performance management and recruitment. In her free time, Jenn enjoys family, spending time outdoors and volunteering to support our law enforcement.

  • Melissa T. Joseph, SPHR, SHRM-CP

    a senior human resources professional with 15 years of progressive management and leadership experience in both private and public companies. With her solid leadership background in the manufacturing and service-related industries, she brings proven experience in policy and process development, employee relations and compliance, due diligence and integration, performance management and succession planning, benefits and effective workplace solutions to employees and management. Melissa’s results-driven style comes from her front-line experience of supporting diverse management at all levels through her technical human resource knowledge, strategic organizational capability and effective interpersonal skills. She proudly holds and maintains her Senior Professional in Human Resources and SHRM Certified Professional certifications and is a member of the Society for Human Resource Management (SHRM) as well as HR Houston. When not working on HR projects, Melissa is enjoying time with her husband and their family which includes their 2 dogs, volunteering in outreach organizations, supporting her community and making time for the beach and a good book.

  • Jaylene R. Ballard, CCP, GRP

    a human resources professional experienced in both specialized and generalist areas for domestic and international organizations. With over 30 years of HR experience within oil and gas, financial, construction, communications and manufacturing industries, she prides herself on her ability to champion initiatives that improved company results and employee performance. Areas of expertise include best practices HR implementations, executive and non-executive compensation, benefit development and administration, employee engagement and communication initiatives, succession planning and organizational development, talent acquisition, HR systems and change management. She is a member of the Society of Human Resources Management and World at Work; she is a Certified Compensation Professional and a Global Remuneration Professional.

  • Lynda Baldwin

    an accomplished, detail-oriented HR Professional with extensive experience and a proven track record in Human Resources and Operations Management. She is an innovative team player with the ability to effectively gain results by formulating and executing initiatives and programs to drive employee performance and customer satisfaction. Her considerable background in operations management lends to her strength in evaluating operational processes and results, developing action plans and implementing strategic solutions to streamline operational productivity. In her free time, you will find her enjoying time with her family (pets included), time outdoors, a good book or solving a non-work related puzzle.

  • Kristen Shanks, MS, SPHR

    a human resource professional with over 10 years of professional experience. Her expertise covers many aspects of the human resources function, including employee relations, benefits, compensation, policy design, legal compliance, performance management, recruitment, and training, A member with the Society for Human Resources Management (SHRM), she is certified as a Senior Professional in Human Resources.

  • Duane Waterman, BA-MA

    a senior Human Resources, Training and Organizational Development leader with strengths as an improvement consultant. With over 30 years of corporate and consulting experience, his specialties include the areas of talent development, leadership, problem solving, change management, performance management and workforce downsizings. He has also managed Human Resource departments in numerous major corporations. Duane has been recognized both nationally and internationally throughout his career. He is the author of Keep it Simple… Make it Happen, a book that provides a survival guide for people in new jobs and positions.